Helplines and help in a crisis

ADHD Aware offers monthly peer-to-peer support in groups, for adults impacted by ADHD.

Unfortunately, our volunteers/workers cannot provide help that is: by phone, one-to-one, urgent, medical, or handling risk of suicide – but other organisations (below) do provide this.

Many helplines have operators trained in neurodiversity. We also offer a list of other organisations/services whose focus is ADHD, Autism or Disability.

If you (or a friend or family member) might be having a mental health crisis, feeling unable to cope, or might benefit from speaking with someone privately and/or immediately, please consider the below options:

There might be a queue before you get through – but you are worth the wait.

HelplineWho it’s forWhen they’re contactableHow to contact themWebsite for the most up-to-date information
Samaritans (“here to listen”)anyone having a difficult time (or worried about someone else)24/7Call: 116 123samaritans.org
SHOUT (crisis text service)anyone struggling to cope, who’d prefer to chat by text24/7Text ‘SHOUT’ to: 85258giveusashout.org
Mind (mental health charity)anyone experiencing a mental health problem9am-6pm
Mon-Fri (except Bank Holidays)
Call: 0300 123 3393 for info line

Call: 0300 466 6463 for legal line

Email: info@mind.org.uk
Mind helplines

Mind local services
SANEline (out-of-hours mental health helpline)anyone affected by mental illness (including family, friends and carers)4pm-10pm
every day
Call: 0300 304 7000sane.org.uk
CALM (Campaign Against Living Miserably “taking a stand against suicide”)men aged over 155pm-midnight
every day
Call: 0800 58 58 58

Webchat: see website
thecalmzone.net
ChildLine (help and advice)children and young people aged under 1924/7Call: 0800 1111

Webchat: see website

Sign language: see website
childline.org.uk
HOPELINE247 by Papyrus (prevention of young suicide)children and young people aged under 35 (or anyone concerned about one)24/7Call: 0800 068 4141

Text: 078600 399 67

Email: pat@papyrus-uk.org
papyrus-uk.org
Nightline (student-run listening and information services)university studentsat night

(exact times may vary by university)
Call, Webchat, Text or Drop In: see website to search by universitynightline.ac.uk
Cruse (bereavement support)anyone grieving9.30am-5pm Mondays

9.30am-8pm Tue/Wed/Thu

9.30am-5pm Fridays
Call: 0808 808 1677cruse.org.uk
C.A.L.L. (Community Advice & Listening Line – for the people of Wales)anyone in Wales concerned about their mental health (or a friend or relative’s)24/7Call: 0800 132 737

Text ‘help’ to: 81066
callhelpline.org.uk

If you are concerned that someone might use your computer(s) to access potentially harmful online content related to suicide or self-harm, you could install the Ripple (R;pple) browser extension: ripplesuicideprevention.com Ripple don’t see, save or share your search history; but when particular keywords are searched for, this tool will display a visual prompt – signposting the person to free, 24/7 mental health support.

NHS mental health helplines (all open 24/7)

If your life or another person’s life is in imminent danger, please call 999.

HelplineWho it’s forWhere it coversHow to contact themWebsite for the most up-to-date information
Brighton & Hove Mental Health Rapid Response Serviceadults aged over 18 at immediate risk or requiring a Mental Health Act Assessment (or referring someone else)Brighton & HoveCall: 0300 304 0078brighton-hove.gov.uk

sussexpartnership.nhs.uk
NHS Mental Health Crisis Lineanyone (any age) needing urgent help (or concerned about someone in crisis)UKCall: 111 then select the option for mental healthnhs.uk
Sussex Mental Health Crisis Lineanyone (any age) needing urgent help (or concerned about someone in crisis)SussexCall: 0300 500 0101

Text ‘SUSSEX’ to: 85258
sussexpartnership.nhs.uk
SLaM Mental Health Crisis Lineanyone (any age) needing urgent help (or concerned about someone in crisis)Croydon, Lambeth, Lewisham, Southwark & MaudsleyCall: 0800 731 2864slam.nhs.uk/crisis

Online tools for finding specialist or local support

Tools for finding local and specialist supportWho it’s forHow to access it
Hub of Hope database of mental health servicesanyone wanting to find local support serviceshubofhope.co.uk
List of specialist organisations created by Samaritansanyone seeking advice/support for specific issues (such as bereavement, domestic abuse or addiction)samaritans.org/how-we-can-help/if-youre-having-difficult-time/other-sources-help/
Guides to specific topics and related services created by Mindanyone seeking info/support for specific issues (such as abuse or addiction)mind.org.uk/information-support/guides-to-support-and-services/

We are rooting for you, and hope to see you at one of our monthly peer support group sessions soon!

If you notice something out-of-date on this page, please let us know
by emailing admin@adhdaware.org.uk – Thank you.

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